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Can't install Visio 2016, "the following products can not be installed at the same time"

I’m trying to install visio 2016 (licence for 5 installs, but only 3 have been used so far) on a office PC but when I do I get this error message:

"the following products can not be installed at the same time"

I thought I this was because office 2010 was installed on the PC, but when I uninstalled that I still get the error. Also there was a trial of office 2016 on the PC that was uninstalled, and I’m wondering if that has something to do with it.

programs and features control panel

Super User Asked on November 18, 2021

1 Answers

One Answer

You probably have remnants of the Office 2016 Click to Run installation which is conflicting with your volume-license MSI installer. Since you've already tried uninstalling Office from the Control Panel, the next step is to download and run Microsoft's click to run un-installer tool. It's available here.

This will remove everything from the previous click to run installation that's blocking your MSI-based installation.

Answered by I say Reinstate Monica on November 18, 2021

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